Central Station Monitoring
When your alarm system is tripped, it sends a signal to our central station monitoring facility. The signal is received at the central station with detailed information such as: description of what type of alarm has activated (fire, burglary, panic, ambush), the area the alarm is coming from (door, window, office etc…) and the type of device (smoke detector, heat detector, motion detector, door contact etc…). The central station will follow procedures customized by you as to what steps to take.
Standard Procedure for Fire Alarms
Note: The Fire Department will be dispatched immediately on any fire alarm activation occurring on a commercial building, nursing home, hospital, schools, daycares or other high life rick accounts.
For all other accounts:
Call the premises where the alarm is activating, if there is no answer, or the person on site can not give the correct password; the fire department will be notified; an emergency contact that you have designated, will be notified of the alarm activation
Standard Procedure for Burglar Alarms
Call the premises where the alarm is activating, if there is no answer, or the person on site can not give the correct password; the police will be notified; an emergency contact that you have designated, will be notified of the alarm activation
Underwriters Laboratories, Inc. (U.L. Listing)
Our central station, Security Alarm Monitoring (S.A.M.) is compliant with U.L. standards. U.L. has published standards for central station monitoring facilities. The facilities must meet stringent requirements to maintain their certification. U.L. Engineers recognized that effective security relies on more that just the physical equipment. Human interpretations are elements of a security package. U.L. Certificate #916570-001.
Security Alarm Monitoring, Inc.
For false alarms or placing your system on test call
Central Station Monitoring at 610-941-7170
Have your account number and password ready for verification